• Campaign launched by NHS Property Services, provider of 5,000 frontline non-clinical workers
• Public urged to use social media to nominate their #HiddenHeroes and celebrate those often-overlooked NHS staff keeping people safe
• NHS Property Services has temporary paid roles available for those who can and want to support the NHS and frontline staff

NHS Property Services (NHSPS), a provider of around 5,000 frontline NHS workers, has launched the #HiddenHeroes campaign to shine a light on non-clinical frontline staff – including cleaners, porters, technical teams, receptionists and caterers – who are playing a critical role in the fight against COVID-19.

These team members often work behind-the-scenes, without public recognition, yet enable clinical staff to continue to deliver exceptional patient care. More than ever, these teams are adapting to new ways of working such as delivering nutritious meals (including takeaways) for in-patients and NHS staff, frequent daily deep cleans or receptionists called to work at multiple sites with little notice. In recent days politicians and the public from across the country have highlighted the important role our people are playing at this time.

Now NHSPS is calling on everyone around the country to nominate and give thanks to their hidden hero on social media – Facebook, Instagram and Twitter – using hashtag #HiddenHeroes. Nominations include the hospital porter who helped an elderly relative navigate a hospital, a receptionist who treated them with kindness or the cleaner they saw working to keep us all safe. NHSPS also encourages nominations amongst colleagues, friends and family who are working tirelessly each and every day.

Easington MP Grahame Morris said: “I welcome this campaign from NHS Property Services. Time and time again, our community has shown their generosity of spirit and love to those in need. I’m calling on all constituents to think of creative ways to support our NHS workers, to make our NHS hidden heroes feel valued on social media and to consider about volunteering or working for the NHS in this hour of need. I know that East Durham will step up to the challenge.”

The campaign also invites the public to nominate their Hidden Hero on the dedicated website, along with photos and location. All submissions will have the chance to feature on NHSPS social media accounts.

Martin Steele, CEO of NHSPS, said: “I am immensely proud of our crucial 5,000 strong frontline key workers and those that support them. They are working every day to ensure our healthcare facilities remain fully operational in order that our NHS colleagues can continue to provide the excellent patient care so urgently needed. At NHS Property Services we exist to support clinical staff so that they can focus on delivering care day in and day out. Please join us in this campaign and show your support.”

In addition, following the creation of the NHS Volunteer Scheme, NHS Property Services urges the public to consider applying for temporary paid roles within the NHS supply chain, across England, to support the NHS to continue to deliver excellent patient care day in and day out during this crisis.

Roles will support the sourcing, delivery and supply of healthcare products, services and food to NHS trusts and healthcare organisations. Those interested in filling these temporary roles at this time should visit the NHS Property Services website or email careers@property.nhs.uk.

ENDS